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About Sunnyvale Appliance Pros

How Our Appliance Repair Referral Service Works

Sunnyvale Appliance Pros is a free phone referral service for appliance repair in Sunnyvale and nearby Silicon Valley cities. Here’s exactly what happens when you call, who does the repair, and how we’re paid.

Free referral to a local appliance repair company. No obligation to hire.

(669) 281-0852Free referral call

What we are

A Referral Line, Not a Repair Company

In short

We are a referral service, not an appliance repair company. When you call, we connect you with an independent appliance repair company that serves your area, when one is available. That company diagnoses the appliance, explains what it found, gives you a price and does any repair you approve.

Appliances tend to fail at the worst moment: a refrigerator full of groceries the day before a party, a washer stuck full of water on a school night, a dryer that quits halfway through the week’s laundry. Searching, calling around and waiting for callbacks takes time you don’t have. Our line is meant to make that first step simpler: one number, one call, and you’re talking with a company that repairs appliances in your part of Silicon Valley.

This website is meant to be useful on its own, too. Our guides to appliance repair in Sunnyvale, CA, refrigerators, washers and dryers explain what usually goes wrong, what you can safely check and what to ask, whether you call us or not.

At a glance

  • Free to call, no obligation to hire
  • Service area: Sunnyvale, Santa Clara, Mountain View, Cupertino, San Jose and nearby
  • Connects you with independent appliance repair companies
  • Does not diagnose, quote or perform repairs
  • Phone: (669) 281-0852

How it works

What Happens When You Call

Three steps, and you stay in charge of every decision.

  1. You call

    Tell us which appliance, the brand if you know it, what it’s doing and where you are.

  2. We connect you

    Your call is routed to a participating independent appliance repair company that serves your area, subject to availability.

  3. The company takes over

    They schedule a visit, diagnose the appliance, explain the repair and price, and handle any work you approve.

Clear boundaries

What We Do, and What We Don’t

What we do

  • Answer your call and route it to a local appliance repair company
  • Publish free guides about common appliance problems
  • Keep the service free for callers

What we don’t do

  • Diagnose appliances, give estimates or set prices
  • Perform repairs or installations
  • Sell parts or appliances
  • Guarantee availability, arrival times or results
  • Provide warranties for the repair work

The details

Who Does the Repair, and How We’re Paid

About the repair companies

The companies you may be connected with are independently owned businesses. Their diagnosis, estimates, workmanship, parts, warranties and insurance belong to them, not to us. Treat them like anyone you invite into your home: ask questions, get the estimate in writing and keep copies of everything.

California regulates appliance repair. Businesses that repair major home appliances generally must register with the Bureau of Household Goods and Services, and registered dealers must follow consumer protection rules such as providing written estimates. You can look up a registration on the Bureau’s website before you approve a repair.

How we’re paid

The call is free for you. We may be paid by participating repair companies for referrals. That payment never changes what you pay the company, and you are never obligated to hire anyone we connect you with.

How we write our guides

Our guides explain how household appliances work and fail in plain language: refrigerator cooling and defrost systems, washer pumps and suspensions, dryer heat and venting, dishwasher drains and leaks, gas and electric ranges, and the premium built-ins found in many Silicon Valley kitchens. We write for homeowners and renters, and we try to say clearly when a job is for a professional.

They’re general information, not a substitute for a technician seeing the appliance in person. The most important safety advice we can give: if you smell gas, leave and call PG&E or 911 from outside; unplug anything that smells hot; and shut off the water to an appliance that’s leaking.

Our service area

We take calls from Sunnyvale and nearby cities, including Santa Clara, Mountain View, Cupertino and San Jose, plus Los Altos, Campbell and Milpitas. Coverage depends on each company’s service area.

FAQ

Questions About Our Service

Are you an appliance repair company?

No. We’re a free referral service. We connect you with independent appliance repair companies that serve your area; they do the work.

Does it cost anything to call?

No. The call is free and there’s no obligation. Pricing for any repair comes from the company you’re connected with.

Who is responsible for the repair?

The independent company that performs the repair is responsible for its diagnosis, pricing, workmanship, parts and warranty.

Are you affiliated with any appliance brand?

No. We’re independent and not affiliated with, authorized by or endorsed by any manufacturer.

Free call, local technicians

Need an appliance technician? Get connected.

One free call connects you with an independent appliance repair company serving Sunnyvale and nearby cities.

Call Now · (669) 281-0852